Contact Us / FAQ
Hi there!
Have a question or want to Chat? We would love to talk to you.
Info@QueenMaddyn.com
Phone
254.405.2688
Mailing Address
Queen Maddyn
765 Berger Rd
West TX 76691
Have a Question or want to Chat?
Email us at info@queenmaddyn.com
Business Hours
Monday - Friday 9 am - 4 pm cst
Phone Number - (254) 405-2688
Sizing
-Gowns
Newborn ~ 5 - 8 lbs Up to 21in
0/3 Months ~ 8 - 16 lbs Up to 24 in
3/6 Months ~ 18 - 24 lbs Up to 30 In
-Swaddles
One size - 27.5 in x 35.5 in
-Ladies Robes
Will fit Right above the knee and 3/4 sleeve length
Length 36 in
Where do you ship from?
We are located in Waco TX
What Material is your products?
-All our amazing products are made out of a mixture of Spandex & Polyester blended together. The soft & smoothness is perfect for new baby skin. It will not shrink or fade. Can be washed and dried.
-Queen Wraps are made out of Nylon
-BowRaps & Bibs are made out of Cotton
What is your turn around time?
- All Orders Ship out Next Business Day
Returns?
Of course we offer Returns if you were not satisfied with your order!
https://queenmaddyn.com/a/returns
You can emails us with any questions for returns to sales@queenmaddyn.com
What items are returnable?
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
Free gifts or promotional items are not returnable!
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.