Contact Us / FAQ

Hi there! 
Have a question or want to Chat? We would love to talk to you.

Email

Info@QueenMaddyn.com

Phone 

254.405.2688

Mailing Address 

Queen Maddyn 

765 Berger Rd

West TX 76691

Have a Question or want to Chat?
Email us at info@queenmaddyn.com

Business Hours
Monday - Friday 9 am - 4 pm cst

Phone Number  - (254) 405-2688

 

Sizing
-Gowns
Newborn ~ 5 - 8 lbs Up to 21in
0/3 Months ~ 8 - 16 lbs Up to 24 in
3/6 Months ~ 18 - 24 lbs Up to 30 In

-Swaddles
One size - 27.5 in x 35.5 in

-Ladies Robes
Will fit Right above the knee and 3/4 sleeve length 
Length 36 in 

Where do you ship from?
We are located in Waco TX

What Material is your products?
-All our amazing products are made out of a mixture of Spandex & Polyester blended together. The soft & smoothness is perfect for new baby skin. It will not shrink or fade. Can be washed and dried. 
-Queen Wraps are made out of Nylon
-BowRaps & Bibs are made out of Cotton

What is your turn around time?
- All Orders Ship out Next Business Day

Returns?
Of course we offer Returns if you were not satisfied with your order! 
https://queenmaddyn.com/a/returns
You can emails us with any questions for returns to sales@queenmaddyn.com

What items are returnable?

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.